Information for your carefree, secure holiday

  • Arrival and departure:
    arrival from 2 p.m. - departure by 11 a.m.
  • Dogs:
    dogs upon request only – we charge € 20.00 per day
  • No smoking:
    This is a no-smoking hotel.
  • Reservation:
    Your booking is considered firm after receipt of a written confirmation.
  • Cancellation policy:
    In case of short-term cancellation (less than 2 weeks prior to arrival), late arrival or early departure we charge 100% of the room rate if we are unable to rent the room to other guests. If you are unable to start your stay due to Covid-19, you can cancel or postpone your trip free of charge up to 48 hours before arrival.
  • Travel cancellation insurance:
    We recommend the European Travel Insurance.
  • Method of payment:
    We prefer cash payments. You can also clear your bill with EC card or credit card (except American Express and Diners).
  • Room numbers and tables:
    We are sorry, but we are not able to confirm a certain room or table in the restaurant. We will however always try to meet your requests.
  • Late Check Out
    On the day of departure you can book late-check out for a surcharge of € 70.00 per room. You can use you room, the sauna area and the pool until 6 p.m. Late check-out is bookable onsite and is subject to availability. If interested, please inform us in advance. THANK YOU.