Information for your carefree, secure holiday
- Arrival and departure:
arrival from 2 p.m. - departure by 11 a.m. - Dogs:
dogs upon request only – we charge € 20.00 per day - No smoking:
This is a no-smoking hotel. - Reservation:
Your booking is considered firm after receipt of a written confirmation. - Cancellation policy:
In case of short-term cancellation (less than 2 weeks prior to arrival), late arrival or early departure we charge 100% of the room rate if we are unable to rent the room to other guests. If you are unable to start your stay due to Covid-19, you can cancel or postpone your trip free of charge up to 48 hours before arrival. - Travel cancellation insurance:
We recommend the European Travel Insurance. - Method of payment:
We prefer cash payments. You can also clear your bill with EC card or credit card (except American Express and Diners). - Room numbers and tables:
We are sorry, but we are not able to confirm a certain room or table in the restaurant. We will however always try to meet your requests. - Late Check Out
On the day of departure you can book late-check out for a surcharge of € 70.00 per room. You can use you room, the sauna area and the pool until 6 p.m. Late check-out is bookable onsite and is subject to availability. If interested, please inform us in advance. THANK YOU.