Information for your carefree, secure holiday
- Arrival and departure:
arrival from 2 p.m. - departure by 11 a.m.
- Dogs:
dogs upon request only – we charge € 20.00 per day
- No smoking:
This is a no-smoking hotel.
- Reservation:
Your booking is considered firm after receipt of a written confirmation.
- Cancellation policy:
In case of short-term cancellation (less than 3 weeks prior to arrival), late arrival or early departure we charge 100% of the room rate if we are unable to rent the room to other guests. In case of cancellation more than 3 weeks before departure, you will receive a voucher for the deposit paid. If you prefer a bank transfer, a handling fee of Euro 30,00 will be charged.
- Travel cancellation insurance:
We recommend the European Travel Insurance.
- Method of payment:
We prefer cash payments. You can also clear your bill with EC card or credit card (except American Express and Diners).
- Room numbers and tables:
We are sorry, but we are not able to confirm a certain room or table in the restaurant. We will however always try to meet your requests.
- Late Check Out
On the day of departure you can book late-check out for a surcharge of € 70.00 per room. You can use you room, the sauna area and the pool until 6 p.m. Late check-out is bookable onsite and is subject to availability. If interested, please inform us in advance. THANK YOU.